SOC 1 vs SOC 2: Which Audit Does Your Service Organization Need?
SOC 1 and SOC 2 reports both attest to a service organization's controls but address fundamentally different audiences. SOC 1 focuses on controls relevant to a customer's financial reporting; SOC 2 focuses on operational controls around security, availability, processing integrity, confidentiality, and privacy. Choosing the wrong report wastes audit budget and fails to meet customer expectations.
Detailed Comparison
Primary Purpose
Demonstrates controls over financial reporting that affect a user entity's financial statements.
Demonstrates controls relevant to security, availability, processing integrity, confidentiality, and privacy of customer data.
Audience
User entity auditors performing financial statement audits — controllers, CFOs, external CPAs.
Customer security teams, procurement, vendor risk management, CISOs, and compliance teams.
Standard
Based on SSAE 18 / ISAE 3402, focused on internal controls over financial reporting (ICFR).
Based on the AICPA Trust Services Criteria covering five categories.
Typical Service Provider
Payroll processors, claims processing, transaction processing, financial software providers, accounting service bureaus.
SaaS platforms, cloud infrastructure providers, data centers, managed security providers, any service handling sensitive customer data.
Trust Service Criteria
Not applicable — controls are scoped to financial reporting impact only.
Security is mandatory; Availability, Processing Integrity, Confidentiality, and Privacy are optional based on commitments.
Type I vs Type II
Both available — Type I is point-in-time, Type II covers a 6-12 month observation period.
Both available — same Type I/II distinction; Type II is the market expectation.
Cost
Typically $20,000-$80,000 for Type II depending on scope and complexity.
Typically $20,000-$100,000 for Type II depending on number of TSCs and locations.
Public vs Restricted
Restricted-use report — only shared with user entities and their auditors under NDA.
Restricted-use report — same NDA model; SOC 3 is the public-facing summary version.
Control Examples
Transaction completeness, data input validation, access controls over financial data, change management for financial systems.
Encryption, access management, vulnerability management, incident response, vendor management, business continuity.
When You Need It
When customers' auditors need to rely on your controls for their financial statement audit.
When customers' security or procurement teams require evidence of operational security controls.
Our Recommendation
You probably need SOC 2 — it's the standard for technology service providers handling customer data. SOC 1 is only required if your service directly impacts customers' financial reporting (payroll, transaction processing, financial systems). Many organizations need both: SOC 1 for accounting customers and SOC 2 for security-conscious enterprise customers.
Frequently Asked Questions
Not as a single report, but the same auditor can perform both audits with overlapping fieldwork to reduce cost. Plan for 6-9 months for the combined engagement and 30-50% cost savings versus separate audits.
It depends on your customer base. ISO 27001 is broadly accepted internationally; SOC 2 is the standard for North American enterprise customers. Many SaaS companies pursue both to satisfy global customer requirements.
SOC 3 is a general-use report based on the same SOC 2 audit but with a less-detailed report suitable for marketing materials and public websites. It's typically obtained as an add-on to a SOC 2 audit.
More Comparisons
Need Help Deciding?
Our cybersecurity experts can evaluate your specific situation and recommend the right approach for your organization.